Privacy Policy

Introduction

Welcome to SOLED (hereinafter "We", "Us", or "Our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our platform (the "Platform"), where users can buy and sell sneakers. By using the Platform, you agree to the terms set forth in this Privacy Policy.

1. Data We Collect

We may collect and process the following categories of personal data about you:

Identity Data: Includes first name, last name, username, and date of birth.
Contact Data: Includes email address, telephone number, and billing/shipping address.
Transaction Data: Details about payments to and from you, and other details of products you have purchased or sold through the Platform.
Technical Data: Includes your IP address, browser type and version, time zone setting, browser plug-in types, and operating system.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing communications from us.

2. How We Use Your Data

We use your personal data for the following purposes:

To provide our services: Processing transactions, managing your account, facilitating communication between buyers and sellers.
To manage our relationship with you: Sending account updates, responding to inquiries, and providing customer support.
For marketing purposes: With your consent, we may send you promotional materials or offers related to our Platform. You can unsubscribe at any time.
To improve our Platform: Analyzing user behavior to improve the design and functionality of the Platform.
To comply with legal obligations: We may process your data to comply with applicable laws and regulations.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: [email protected]
Address: Meersbloem-Melden 46, 9700 Oudenaarde, Belgium
Phone: +32491747945